I have seen a couple of problems with the FrameMaker Word 2007 import filter in FrameMaker. It seems that some Word formats do not import correctly like they did with Word 2003. The “by hand” solution is to open the Word 2007 (.docx) files and save them out as Word 2003 (.doc), and then import the Word 2003 files into FrameMaker. This was not an attractive solution for one of my clients that was using FrameScript to import the Word files into FrameMaker.